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The New NSFAS System (sBux)
This new NSFAS system, called sBux, allows students to pay for food, accommodation, books and travel allowances using their cellphones. NSFAS says this system works on all cellphones.

This is an innovative idea from NSFAS capitalising on the fact that most students have access to a cellphone these days.
NSFAS has caused students a lot of disappointment by switching sBux earlier this year; however it is not all bad.
Orapeleng Phale, commented on Facebook
“I’m happy with it because I find online application convenient and reliable, you are sure that your application is received immediately”
He followed the simple process of:
- Visiting the NSFAS website
- Followed the step by step application process online
- Received an email and sms that his application was received
- And that he should submit outstanding documents:
- ID
- Bank statement
- Pay slip
- He then scanned these documents and sent them via email to NSFAS
Steven Lombaard, a UNISA student, said
“in January NSFAS still accepted applications to accommodate new students. During the allocations of funds most of those who were first notified was those who only applied in January. In my opinion returning students should have been the main target then first time applicants”
Much of the disappointment seems to stem from NSFAS not communicating with students, UNISA and their respective staff members. Students complain that staff members at UNISA and NSFAS call centre staff have no clue about resolving the new system’s issues.
Another point Steven made relating to the communication problems is that the funds he received from NSFAS for his book allowance does not correspond with the amount he needs for his UNISA textbooks.
NSFAS says “sBux can be used for transport, meals, accommodation and books but UNISA students will only receive book vouchers.” The confusion sets in where UNISA students think that sBux can be used for other things such as paying their UNISA fees or accommodation.
UNISA’s SRC even started a campaign on Avaaz titled:
“Implementation of sBux by NSFAS.: Remove the sBux system”
Hopefully NSFAS will be able to keep students abreast of any further developments and try to make any new implementations as user friendly as possible.
What are your thoughts on the new NSFAS sBux system?
Written by Kurt Wyngaard
I, lost my pin number. i want to know how to access it. i am registered for year modules and i will need money for the textbook as the one i had only covered books for my first semester module.
your response will be highly appreciated
Hi Violet,
Please contact NSFAS via the info below:
Tel No.: 0860 067 327
Email: [email protected]
Hy pleas help me with my wallet password it keeps on saying it is calid pleas assist me…
Hi, I mistakenly cashed in the overlimit amount and declined, so that money is currently available in my NSFAS wallet, problem is when I try to cash it in, it says no voucher available. Plz help.
I think my voucher has expired…when i withdraw the money it says error
TO WHOM IT MAY CONCERN
HELLO I SENT AN EMAIL CONCERNING THE CASH Allowance since i am a fundza lushaka bursary holder a month ago and there has been no respond except to say that youll look to eat.Please guys help me out here since im not working and i depend on that cash allowance for survival,and im concern about the shoprites and checkers stores which are suppose to be assisting with the vouchers,are way out of town since i live in soweto and youer call centre poeple told me that they are based on the Benoni side.How will that help us as studentspls help my id no is [censored],and please
Hi Kumbuzile,
I cannot find any contact details for Fundza Lushaka.
Please try to email them again.
Hi am unisa student,When does sbux send us the voucher to purchase text book??
Hi Lerato,
Please visit their Facebook page to find out about your query:
https://www.facebook.com/nsfas.org.za?ref=ts&fref=ts
Hi I, I lost my phone that I used,I tried to get a voucher to purchase books but it says invalid pin even though it is right with my mom’s phone. Can I use the till slip I got when purchased for 1st semester books as it got all the info?
Hi Patricia,
You could try using the till slip, but if that doesn’t work you should contact NSFAS directly.
Hi..my NSFAS voucher number declines when I do cash voucher..what should I do to get another voucher number?
hey..did they help u bcz i bcs i have the same problem ?
Hi I have the same problem I can withdraw it declining always, how do I cancel the voucher to do a new one
I am also having the same problem
Hi am nombulelo i have the same problem my vouchers keeps on declining i havent receive any money but the is gone but my vouchers keeps on declining please help
Hi guys plz help my nsfas ewallet is declining how can i reverse the voucher
How did you do it?
I have the same problem
Hello were you able to get if yes what should I do because it keeps saying decline and I need money to pay rent.
I’ve paid for food wth my cash voucher bt it says de transaction has failed bt on my phne it shows dt it has paid.can you give me the voucher number again
Hi Kedibone,
You will have to take this up with NSFAS as we are not affiliated with them.
Hello, i transacted R1500 voucher in shopprite on the tills to pay for my goods but ut declines. They told me ic bcos i transacted more than thpusand. How can I reverse my voucher back??
Hello did they help u coz I have a same problem?
I’m facing the same problem too did you manage to get help ?
Hello i lost my phone and i was trying to make a voucher via internet but i couldn’t get the voucher and it says transaction failed user status so i don’t know what to do to access my celbux money
I want to unlock my NSFAS eWallet account 🙇🙇.
If you know how get in touch with me via WhatsApp 0670758007
I also have some problem
Same problem
Hi. I activated my e-wallet account. But it says my ID number is incorrect. And when I check my celbux the money is there.
So what must I do
Me too
I have the same problem but i found out that you should use the maximum of R1000 not more than that
I also have the same problem, but I wanna know how does it get fixed?
How do I reverse back my voucher l?
I have the same problem, my cash voucher is declining for the first time,
Hi how to reverse my voucher?
Login to google, search “celbux” enter the phone number you are registered with and your pin
Go to transactions then your voucher number will appear, therefore click on the voucher “cash out” will appear on the dropbox then click on cashout then Walla… Your voucher is reversed and you can request another one
Help me on how to reverse my vouchers
I lost my voucher number… how can I retrieve it to get money
My vouchers are declining
hi .I want to ask, when does nsfas pay for 2015.I can’t wait to start my fourth year
Hi. My nsfas wallet is declining after i have did my cash voucher. What is the problem
I have received my Sbux account and activated it on 12th of November 2014 but i have not yet received my allowances some students in my class have received it
I’ve applied for NSFAS so how do i know that i’m accepted this year course i didn’t receive sms
Hello i am worried about Funzalushaka bursary i always apply but it says “application unsuccessful due to poor perfomance it makes me wonder because i always pass and have distinctions too will you please explain about it i am trying by all my means to obtain good marks in all my modules but i am dissapointed why?
I am a fourth year student at unisa and I was using sbux last year but this year when I use the same pin it says the pin is invalid and even if I sign my LAF it says my I D number does not exist
Hi Ethel,
Please contact NSFAS directly.
Dear fellows
I also experience the same problem, its four months now. Fortunately I passed all of my modules for this semester using study guides which I received from UNISA. I can login with my Sbux account online, and it says I have R4000 in my wallet for book allowance, but while it says unverified on my profile, so I took this matter to the NSFAS and Sbux assistants but it seems like they have no idea of their job specification as they supply me with deviating and contradicting statements. I’ve been wasting much of my time and my family’s money contacting them directly, my tears coming out every time before I open my study guides wondering if I’ll make it or not without prescribed books. Really something has to be done as this negatively affects our ability to acquire these educations, Is either the Sbux service has to terminate its system or resolve its system functioning. We’d like to be satisfied with the NSFAS as we’re going to refund in future, Its not free.
Same 2 me 2 i have 4goten the pin to open an sbux dat starts with *120*de ada number i have 4get it pls help me
Hi Prominance, Have you contacted NSFAS directly?
In 2013 I was a funded by NSFAS whilst I was studying at NMMU but in the following year I was not funded again maybe because of my poor results at the end of the year. my concern is that why did NSFAS did not pay the full amount as it was supposed to be. I now still owe the University an amount of R7651.43.
Hi,i wnt knw wen wil nsfas give me a cash voucher cause iam struggling with transport
Hi Mitah,
Have you contacted NSFAS directly with your enquiry?
Hi there…I would like to know if I will be able to get a cash voucher because I have tried creating one as instructed on the sbux but it declines. I struggle with transport. Thanks.
Hi I have activated my sBux but my account is R0..it says the was error in payment can you please help me to sort this problem so that I can able to get my voucher.
Hi Elisa,
Please contact NSFAS directly with your query.
At last I have found my voucher after waiting too long.ThanK you I bought my books.Calling the call centre helped a lot.
Great! :)
Hi i signed my agreement form now I’m trying to access my sbux balance but it keeps saying abort I’m confused what can be the problem
Hi,i found that someone has used my voucher number to buy some staff. I was suprised when i found out that the amount i know i have is no longer the same,please help,what am i supposed to do?
That’s terrible Confidence! You should contact [email protected] immediately.
I would lile to know when is the opening date for nsfas unisa second semester 2015. I want to apply as I would love to start with my studies.
I’m not sure when they will be opening, but you can email [email protected] with your query or visit http://www.unisa.ac.za/default.asp?Cmd=ViewContent&ContentID=16967.
I tried to activate my Sbux account today but each time a password is requested. This is the first time I am introduced to this system. I have followed the instructions how to activate the sbux account but was unsuccessful.
when i dial the digits i got from the massage that came from nsfas to my phone ,it requests me to put the password but the problem is that i did not recieve the password please help from Tvet college
Hi! Am using nsfas since i stated my Tertiary school n fill de agreement form bt nsfas waz nt payng for my food allowance last 2014 year i got de sms giving me an Sbuxpin bt wen i used it, it waz havng R0 den i foget de pin since it waz alwys sayng R0, dz year 2015 i gt an sms sayng my voucher have been sent i called de nsfas student help line dey told me 2send my certified ID copy n an affirdafit confirming am de owner of de lost sbux pin number dey nsfas team responded sayng dey will get back to me Asap but since last month hvnt had anythng from them
Hi I’m V T Zulu nsfas student, but this year I’m awarded by a bursary from DSD.My problem is that I don’t know whether I have to sign LAF or not
Comment i like to know that this sbux voucher is it paid for the hole year or its paid each semester.
Hi Lesego,
I think it is paid each semester.
Can anyone confirm?
Please help iwant to reverse my voucher wht imust do
Last week tuesday i create a voucher wit da amount of R400 nd i went to shoprite sodat i can withdraw dat money nd da computer froze when i ws abt to get my money nd fews hours later i checked my query i found out dat da money have been with draw nd nw i cnt hv it bcoz thy want proof dat i dd draw some money at so they sort of want me to gt a copy somethng like a statement nd am nt sure where nd when ill get such thing yoh anyone plz help
Please help!
I had an opening balance of R740, I went to shoprite to draw R700 online and I didn’t receive a view code to draw it but when I checked my balance it showed R40 only. I have (-R700) under my query
How can I deal or do to resend my cash voucher
Am a UNISA student i have just received my books voucher after my exams.. Is it possible to claim my book voucher into cash?
HI M A DMV student I want to know how much is nsfas giving voucher for food per semester. nd I want to know if DMV is also providing wth accommodation bcoz m paying rent where m staying
HELLO I AM A UNISA STUDENT , I WANT TO ASK WHEN ARE WE GOING TO GET TEXTBOOKS VOUCHERS BECAUSE WE ARE STARTING WITH THE EXAMS IN FEW WEEKS.
I got my pin but haven’t gotten any money its been 48 hours should l be worried
Hi I lost my password and I recently call NFSAS offices to assist me with my password and they said they won’t be able to help me. Then where am I suppose to get my password from?
Hi I’m still waiting for a voucher to buy books, i need them for assignment and exams are around the corner
This sBux system should implement a voucher convertion into cash system
I am a current sbux beneficiary and up now I haven’t been funded for books, accomodation ,etc.I do not really understand whats happening this year!As an active student, this just brings my morale down and Im no longer inspired.Furthermore exams are nearing without all necessary tools.
If the authorities can shed some light there, I would highly appreciate.
Hi all I have receive my sbux money worth R5000 it says books I have a voucher and everything I want to pay rent please tell me where to draw this money and how am so confused please help out
Hi Nk,
Here is a list from sBux on how it works:
How does sBux work?
If you are eligible for allowances, NSFAS will pay your allowances in the form of vouchers, which are sent to your cell phone.
The vouchers have a unique number and can only be used once.
You are able to spend these sBux vouchers at registered sBux merchants.
If you receive travel allowances, you are able to redeem cash vouchers at Shoprite, Checkers, Boxer, U-Save and select Spar stores.
You may not redeem food, books or private accommodation vouchers into cash.
Source: http://www.nsfas.org.za/content/sbuxmerchant.html
Sir am already receive my password since from 21 april 2016 and they say i have to wait 48 hours and i do but until now its 27 april i dnt see a message from xbux about vouchers and money so i want to know what the problem
when am i getting to sign the SOP form i cant pay rent because of a problem i have with the financial aid please respond.
My voucher declined yesterday and my money was not reversed I’m confused what must I do
Comment hi.. I have received my Email but last month on the 24March.. but this month it hasn’t been transferred yet.. is it going because it’s on them weekend? or wat
hi i have a huge problem i am an nsfas new student i use sbux in terms that i have to recieve R1000 for food allawence but i recieve half of it when icontact nsfas told me tha this month i left with the balance of R3500 WHICH MEAN THAT I SHOULD GET r1000 PER MONTH I DID NOT RECIEVE THAT A,MOUNT PLZ I NEED A HELP
I have a problem because of xbux am already receive my password from 21 april 2016 but since from that day until now i dnt receive any message from xbux about voucher so i want to know what the problem
Comment:NFSAS FUNDED ME IN JANUARY BUT TILL NOW I NEVER GET MY SBUX VOUCHER
Hello
Im a Unisa student and nsfas paid half of my registration fee, I received an email saying I should sign the LAF agreement form, I did and have been waiting for a welcoming message from sbux, when I try to register it requests for a password which I do not have. I called the nsfas call centre and the lady said she will send me the message immediately but I waited even today im still waiting. Please help because I want to buy books for next semester.
Thank you
I was using skills bursary since 2011 and i had no problem but this year they say nsfas didn’t fund me and i am doing final year i am depending on the social grant of my mother and we are eight what can i do i am studying at univen
Hi am student at West Coast College,i would like to know if the college are able to recieve this voucher. i recieved a message that say i must sign the SOP. Then i was instructed to go to the office to sign it. Then after i recieved a message about sBux,of which i have no idea about. Can u tell me what must i do now. Confused
I am student of VHEMBE TVET college.I received a message that say I must sign the sop.I sign the sop bt still I don’t get the password. What is happening because am confused
When am I going to receive my password
i went to shorprite to withdraw cash but i cnt get the money …ive tried a several times it says “declined”
to which email address do i send my documents if i want to change my cellphone number?????
I am desperate for any help or advice. I have called the NSFAS team numerous times and they are not much of help. I am a Funza lushaka bursary holder and NSFAS were supposed to give me a SOP to sign but they gave me a LAF. I signed it before I knew the difference between the two. I never applied for any loan I want it to be changes back to a SOP.
PLEASE HELP!!!!!!!!!!!!
I hv a problem wth my voucher number nine starts with 42 and other stats with 225 wen i enter mine its says u dialled an incorrect voucher number
.
Its s possible to get another voucher number?
hi am at tshisimane college want to know when is sbux going to pay us our money
Hi, I’m from DUT and I have a problem regarding my vouchers, I only receive book allowance voucher. What happened to my food allowance cause I stay in res?
Hello.im having a problem signing the loan agreement foem,when i enter my id it says my id is invalid but i have been using nsfas for the past two years an i have never had that problem before.what should i do because i even received an sms saying that i should sign
Comment. Hi I hv signed my sop and been wlcmed 2 sbux voucher bt de balance its stil R0 til today I sgned on de 8th of june
hi i received my sbux msg from my email…when i dear the number *120*…then it ask 4 a pin..which pin i should put coz m not given one
hi the due date of my payment has pass and I haven’t receive the money ..the payment was suppose to be on 26 and it was on Sunday today is the end of months I want to know what is the problem and why I haven’t receive the money..because I need the money for transport
Hi, I have received an SMS saying that I have to activate my nsfas wallet, but when press *134*176#,it want password , I enter the password and when I enter ID it says I have entered incorrect ID many times.so what should I do now
Comment I’m an Orbit College student I got my sBux account activated on end of May the amount was R2600 I tried to withdraw it and it declines I called NSFAS landline but they are not helping how can I reverse it and get my money back because right now the balance is RO and I have not withdrawn any money….please help I really need it
I m a student from vhembe TVET
COLLEGE I received sbux money today which is 1200 and I made a mistake where I should have entered 1000 but I entered 1200. and I told cashier that I want to withdraw 1000 but does not allow pls help what should I do.
How can I check my voucher balanc if I dnt have airtime. Plzzzzzz help
I have lost my sbux password so help me to get it back
Comment. hi i have recieved an email that i should register for sbux i did register but when i enter the *132*….. it says i must enter a password where should i get the password please help
Hi am an Nsfas student who is first time introduced to sbux and now am struggling to register myself and the closing date is nearly..plz help
U snd m password i dnt knw wn get i get my money cz wn i check my balance is always 0
i lost my pin for sbux please help me
Hi I have an sbux accound but since then my balance is R0 and I will be needing money for transport soon
I have been receiving my traveling allowance from april and it comes on the 19th of each month..this month i hvnt received anything.. So do we receive our allowances in july after the holidays?
Hi I am having an allowance of 1500 for transport but in my sbux I only got 900. I really need this money because I struggle with my transport fees
how will i know that nsfas has paid for my fees
Good day I’m a unisa student,so I’d like to know on when are we going to receive book vouchers because I’m failing to submit my assignments coz of not having official study material..pls help
Good day, I am currently applying for a bursary on the NSFAS website. However, while entering the Cellphone number and annual income numbers, I came across a odd little problem. No matter how many times I entered the numbers, the website stated, and I quote, “Please enter a valid number.”. Even when I attempted different variations of the numbers (eg. different spacing, adding R or Rand in front of the annual income), the same message appeared. I am unsure as to whether this is a glitch of the system, or whether I am going about this in the wrong way. Can you please help?
Actually, never mind, figured it out, sorry. And I quote, “Those who believe that there is no such thing as a stupid question, have never worked in Customer Service.”- funnyquotes. A fitting quote for my stupidity, I believe. Sorry again.
Hello,
if you apply for nsfas,do they need results points?
hi! I am the returning student at Vhembe TVET campus and this is my final year, I applied for sbux early this year but I haven’t received any SMS from nsfas, please help I want to know what the problem is
Comment
I received an sms saying I must sign my sop and I did but I still can’t access my Sbux, it requires a password of which I do not know…can you please assist me on this.
Hi Nondumiso,
Please contact NSFAS via the info below:
Tel No.: 0860 067 327
Email: [email protected]
Hi Sithaba, if you have not yet received an sms, I advice that you contact them for more information ,
Please try this number 0860 067 327, hopefully you will be helped.
Greetings Everyone, I had R830 in my account, and I exchanged it for a voucher using *134*176# option 1. then I went to shoprite to redeem the voucher, but the system declined. I then checked my balance and found that it says 0 and (-R830). In your experience what could have happened? Is it possible that the system could be delayed? 0827035246 whatsapp also
I do not know where to start, last semester I got my allowance first of MAY. Only got a month to cover my studies, submitted my assignments using old books and google. NOW again since last semester I did not get my allowance. They sent a message saying I will get my allowance first of AUGUST. Even now I am waiting for the dark, as I see. Tried to call and email them no answer. They rather put me on hold till my airtime is finished. Help me please.
SBUX IS NOT ENOUNG FOR ME TO (BUY)AFFORT LAP TOP
Hi..i apply bursary for this semestr and i ddnt receive any message to show me that am accpted ,nd now i get stuck and i didnt have money to pay transport,nd am near by exams nd falied to write some test because of money…so help me.
I signed sop on 6 of October but I have not received my allowance till now. I called Nsfas many times they promise that they will check the problem and call me back but till now I’m still waiting.
Hi my Nsfas voucher number declines when I do cash voucher What should I do to get another voucher number
hi I’ve entered the wrong email when I was registering it is possible to reset all the information so that I can apply again
How many month are we suppose to receive sbux in 2016?
This 2016 year how many month are we suppose to get the sbux money?
Hi there,
Does anyone know if Shoprite in Greenacres, Port Elizabeth accepts SBux? Or does anyone know where I can get a list of Port Elizabeth retailers that accept SBux?
Thank you kindly
I have sign my agreement form BT I did not get my password, when I try to send my I’d number as my password, it’s say: it is invalid. Help me to get my password
Comment: I’m Zinhle Mgenge a student at Umfolozi Tvet College eSikhawini Campus I’ve forgotten my sbux password. please help what should I do
Dear NSFAS I lost my sBux password can you please send it back to me
Nsfas paid for my fees but didn’t create an agreement form until may, so I couldn’t access my sbux account to buy books. My other worry is that nsfas don’t seem to offer cash vouchers to UNISA students, while students have to travel to do practicals and attend workshops for the whole six months. Please do something about this
That is social work students I was referring to in above message
How to cancel an sbux voucher
i haven’t received the sop sms and am getting worried coz i don’t have cash to pay my fees the school are closed please help me coz they might not accept me at school next year my student number is 201603882 my id is9610210502092 cell phone numbers 0799922701
Comment Hi i want to know that when i receive my voucher becouse i signed the sop.
Comment i haven’t sign the sop massage i don’t know what’s gonna happen next coz i didn’t pay my school fees i have no cash help me nsfas my id is9610210592082 cell number is 0799922701
I have received a message saying that I’m provisionally funded but since 4 February I haven’t received any message and on my NSFAS account my application status is no longer there. What do I do next?
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I sent my ID and affidavit document via an email in order to change my number since NSFAS I do not receive the one-time pin they believe that they sent it to my mother’s phone number. my ID is 9907130349084 and number is 0783970816
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
Hi I have problems I don’t have xbus password how can I get it cozi want to start study BT I don’t have books
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I sign for my sop bt I didn’t get password plz help I’m confused
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
Is possible to transfere your money from sbux to your study fees or to your bank so that you be able to go to the cumpas and paid your fees. please reply to my email.
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I am student at Unisa doing my 3rd year, since we don’t have an acommodation am but and using my own cents for transport do nsfas fund students who renting and if nfsas does how?
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
i had receive my sbux user name and password but my cash balance is R0.i need help
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I have signed my LAF weeks ago and I didn’t recieve any welcoming message directing me the procedures to follow, even if I am dialing the USSD code there is no network. I don’t what to do because i don’t have access to sBUX I can’t even buy books and the exams has began.
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
i dont get access on my sbux voucher it saying service not running try again later i tried several times
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
the sbux application is not working. how can I check my balance or pay without using callphone
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I sign laf on Thursday 11 may since dat I never receive anything from nsfas so I want to know that it takes how long to sent me password ad evrthng thank yue
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
hy can u plz help i recieved a sms from sbux saying dat i must dial *134*176# to activate it bt my phone said dat i:ve put my id wrong too many times i mst call the call centre i did dat they gave me a website appspot.celbux.com bt even now im not getting any help .so i waz asking dat is it possible for me to activate it via internet?
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
THERE IS AN ERROR IN MY NUMBER INTERPRETING.I DID EMAIL MY DOCUMENT TO NSFAS TO CORRECT IT.
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
i’m student from dundee majuba college i remember my email and password but when i want to check messages from nsfas it tell me this use name password is incorrect. what that means cause i still remember my use name and
password for my email ? i
i’m stress please help me
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I did go to shoprite to draw the money 1700 but it declined the cashier said to me i suppose to draw a half of it that’s why it declined cos I did make a full transaction so help me guys how can i rectify this mess cos I can’t draw it now
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
hey I have a problem here my LAF/SOP link has expired ,so I wnn know wht must I do to get a new one plzz help plzz
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I have changed my number so the first pin to sign at sop has been sent to the old number what should I do,again I scan my avidavit n my I’d and I sent them on Nsfas to tell them I change my number but I didn’t get the response
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I have changed my cell number and I did scan my avidavit and my ID document I emailed it at sbuz by last week but I didn’t get any feedback what should I do,becouse I call them and they say I must try to sign on line my sop I did bt the first password go to that old number please help me
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
Hi i have a business and I want my nsfas funded with meal allowance customers to be able to swipe with their vouchers , they have been trying to do so but their cards are declined by my machines ,,,, which route should I have to take to get partnership with nsfas or accreditation
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
Hey,I’m unisa student,I had receive my Sbux user name and password but balance is always 0 since from last semester, l really need help
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I receive sop and i send my sop since than i did not get anything what should i do
Good day.
For any inquiries, please email: [email protected]
Regards
Together We Pass
I have a problem I didn’t get the password to access on my sbux please help me
Hi,
It looks like you are trying to contact UNISA. However, you have emailed us at Together We Pass. We are not affiliated with UNISA, so we cannot help you with this query.
If you want help with your UNISA studies, with extra tuition, notes and exam packs we are your guys.
However, if you are trying to reach UNISA we have this page of contacts that might be able to help: https://togetherwepass.co.za/my-unisa/
Kind Regards
The Together We Pass Team
Comment:My name is Samkelisiwe Mthembu I received a sms from NSFAS that I am being funded but now I don’t know what to do next,I also need SBux as I live far from Unisa pls help
Hi Samu
Thank you for your interest in Together We Pass.
Unfortunately we are not able to assist hence we will advise you to visit the UNISA website to find the relevant department to contact, Please click on the link below:
http://www.unisa.ac.za/sites/corporate/default/Contact-us/Student-enquiries
If you need assistance with you UNISA modules do not hesitate to get in touch with us so that we give you full information.
Regards
Together We Pass.
i tried to redeem my cash voucher today but it wont go through it keeps on saying declined and i desperately need the cash please help or is there somethung wrong with my voucher number?
Hie Kgothatso
Thank you for getting in touch, we would advise you to contact UNISA directly or visit their website http://www.unisa.ac.za/sites/corporate/default/Contact-us/Student-enquiries
so they can be able to assist you , we only offer online study groups for registered UNISA students.
Let us know the modules that you are registered for with UNISA so we can tell you whether we offer support for those modules.
Hope to hear from you soon.
Regards
Together We Pass
Hi
I went to Shoprite Saturday to withdraw my cash voucher and it declined, but when I checked my balance it still R0 yet it also says “reversed”. Now I’m not sure of what to do.
Please help me!
Hie
Thank you for your comment . Unfortunately we are not able to assist as we are not affiliated with NSFAS we offer online study groups for registered UNISA students.
We would advise you to contact NSFAS directly on 08000 67327
Regards
Together We Pass.
Hi am nsfas beneficial, I have received the sbux cash voucher, then a week after I got message that I must paid money for registration I don’t understand why, should I use that cash to pay for my studies or should I wait for them to process, please guy need help exams are a round the corner plz
My SBUX account has been locked out..can you help me with unlocking it.
Hi
I lost my Nsfas sBux password to get my Nsfas wallet my No 0765988915 , please i need help
Hi
I am a DUT student I have been trying to check my balance or to open my sbux account but it doesn’t open it just says my account has been locked….what should I do… and I am scared because my was hacked last year and the took some of the money and I couldn’t open it I would just say process abort.
There’s certainly a great deal to know about this issue. I really like all of the points you’ve made.
Hi
I’m Bayanda Dhlomo
I just created a voucher when tried to cash it out there was no money…. plz help
Hi i applied last year on march but i didn’t get anything..please help me
Hey I am a student doing Bed in foundation phase…its my first year and I’m doing a second semester but I never attend any class
I didnt found my ewallet for four months now when I call nsfas they say is on process till now I don’t know what wrong and my parents are not working am dependent to this money
I have a problem I didn’t found my ewallet for four months now when I call nsfas they say its on process for four months they are telling m same story
Hey m am student of umgungundlovu tvet collage i have’nt get my allowance im actually done my coarse but they keep on telling me that i must wait for the account to be created.is it usually take years for the account to be created ?
It should not take years for your account to be created. If you have applied successfully for NSFAS funding but have yet to receive anything, please head to your nearest NSFAS or NYDA offices to get clarity on your situation.
Hey can you please help me on how to reverse a voucher that m
Is over the limit
Hi Pumla
I also wanna know how can I reverse my cash voucher it is also over the limit? Please help me if you have been helped..
Hi am a student at UNISA I have a problem my sbux is locked from since last year trying to phone the nsfas office but always am on hold.
Hi, I am a 3rd year Nsfas benefecient and this year I haven’t recieved my allowance yet, I use SBux, can anyone help me, please tell me what to do
Hi guys please help how can I reverse my nsfas cash voucher?
I dont think the nsfas should bring back the sbux its best if the students keeps on getting their allowances through their accounts that way is safer because with sbux when student tries to go to the stores to get their money cashiers always complain saying there’s no money so how will students live up with that because some of the students need the money and due to this pandemic covid 19 its rough I think there must be a way for students to receive their allowances through their accounts because with sbux there’s goin to be a problm
Never receive all my 2018 allowances because I changed my email address and my cell phone number were incorrect.. I change my numbers to my current one and email. Nsfas send me message and email dat my cellphone has been changed. How long does it takes for nsfas to send ur nsfas wallet password?
Hi
Am Anele
I created a voucher of R3000 through my NSFAS ewallet instead of an amount less than R1000, how do I retrieve or reverse it because at shops they don’t allow a withdrawal amount of less than R1000
Please help…
Hi,
Was your problem resolved?
Hi
I’m Lydia
I received a message to activate my i wallet account after activating my account i log in then i saw my cash voucher then i entered the amount it says that there was an error with the payment.I tried to log in again the following day i found that my allowance has been withdrawn at madadeni shoprite and I’m not staying there.
Hi
I went to shoprite to take out money and when I entered the pin for R1000 on their system it said declined, then I tried again on my phone for withdrawal of R900 and it said I was taking out R1900 as it added up with the previous amount which declined. It has been a month already and the money is still hanging
Hy i went to shoprite today to withdraw the amount of R1000 when i enter the voucher number it declined they said its network problem but when i check my voucher it showsthat my money has been withdrawn but i ddnt get the money… And the voucher is gone… What can i do to get the money?
Hi .I’m writing this comment because I am worried about my nsfas application it stuck on stage 2 I applied in September 8 2020 ,I just wanted to know if there is something wrong on Validation since i haven’t been valified.
Thank you
Hi
My Vourcher number decline.
What should I do?
Hey can you please help me out my nsfas wallet is locked I’ve been trying to communicate with NSFAS via their chat buh the are no replies, I’ve sent emails and even called them but still no luck please help I’m a first user of nsfas wallet from tvet college I don’t know what else to do.
I made two vouchers and the first one declined so I decided to stop and I’ve been trying to reverse them both but I can’t seem to HELP
Hey when I try to make a cash voucher it say transaction failed- user status,it’s been 2weeks please help
Hello I have a problem accessing my nsfas money when i request a voucher and go to a store to withdraw they say they only take a 10 digit pin/code can someone please help me